Self-Exclusion
ElvoPlay Casino carefully considers the tastes and needs of all consumers.
When a customer decides to limit their gaming activity, ElvoPlay Casino provides the option of self-exclusion.
*Customers can submit self-exclusion requests via email or 24/7 live support.
*Following receipt of the customer's request, the account will be stopped for a set or indefinite amount of time. Because the consumer has barred himself during this time, ElvoPlay Casino will not provide promotions to the user.
*Customers can request a cool-down period at any time from ElvoPlay casino. ElvoPlay will receive a confirmation from the casino within 48 hours of the consumer submitting his request. After checking the customer's account status, his request will be honored.
*After the seven-day cooling period, the customer self-exclusion term at ElvoPlay casino will be reduced. If the self-exclusion period ends within seven days, it will stay in effect.
